FAQs

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• How can we assist?
  At Crystal Soul, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
   

• Do you offer gift cards?
  We are very happy to provide a gift card, please contact me directly to arrange this
   

• What are the payment options?
  Payment is via online banking and Afterpay (see tab above for further information)
   

• The Colour of my item is slightly different why?
  Please be aware as natural objects their appearance can vary from the images shown and they may contain tiny fissures and pits. Returns and exchanges are not accepted based on crystal characteristics. Also screens tend to be different from various devices and in comparison to normal life. We do our best to photograph each item clearly to give you the best idea on what you are purchasing.

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